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Minister Rossen Jeliazkov ordered a check on the observance of passenger rights in case of cancellation or delay of a flight

27.07.2019

In connection with the increased delays in flights, Minister of Transport, Information Technology and Communications Rossen Jeliazkov ordered the Civil Aviation Administration (DG CAA) to start inspections of air carriers operating from and to Bulgaria. DG CAA inspectors will monitor compliance with European legislation, the establishment of common rules for compensation and assistance to passengers in the event of denied boarding, cancellation or long delays.

Carriers are required to provide information on the reasons for delays or cancellations.