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For the Citizen

10.10.2016

Citizen’s centre for information and coordination was opened on December 21, 2005 in the  Ministry of Transport, Information Technology and Communications.

 In this way, an individual approach toward everyone is aimed, as well as improving of the administrative cervices on the principle “one desk”. This change means fundamentally the transformation of the customer’s (citizen’s) needs in administration priority with the following basic aspects:

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